The Municipal Civil Protection Service of Vila Nova de Famalicão was responsible for the implementation of pilot tests in Portugal, during this task the FLOOD-serv system was tested and verified.

In the first phase the team member´s training was provided by the technical teams; several videoconferences were carried out and technical guides were provided on the different components that integrate the FLOOD-serv system.

In the second training cycle, the tests were carried out by the internal team members and by stakeholders who collaborate with the Municipal Service in flood risk management, namely firefighters and security forces.

In the third cycle of tests, the main objective was the dissemination and involvement of the citizens in the project, being the third test cycle promoted through the placement of posters and flyers.

Many of the citizens who attended the training sessions are employees of Municipality, however, since they work in areas that are not related to flood risk management, so their role was identified as a citizen rather than a county employee.

You can find more activities and results from this Pilot at the following links:

Workshop in Famalicão
Opinião pública
O Povo Famalicense

This pilot city has shared all the results of the 3 testing sessions to the technical partners which are reflected in the test cases templates results.

Additionally, some suggestions and recommendations have been made, some of which have been considered by the technical partners. These improvements have also been valued by this pilot city through the different template results.

You can find more activities and results from this Pilot at the following links:

Getting ready for next flooding
Workshop in Bilbao
Bilbao Newspaper

IP Tulcea together with the Danube Delta National Institute for Research and Development- DDNI Tulcea, implemented, during the project, the piloting activities for Flood-Serv Platform, using 2 main approaches: internal and external testing.

The approach started with the internal testing, during cycle 1 of the piloting and continued with the external testing in the 2nd cycle of piloting. The 3rd cycle of piloting was conducted internally and also externally.

The testing sessions were organized at the administration’s headquarters. The main stakeholders that tested the platform were the actors from the exact flood event: mayors, main responsible of the flood event from the municipality and representatives of the main intervention’s groups: volunteers, medical team, military, etc.

The methodology for each testing session was to let all the stakeholders work and discover each component as it is. This approach was established after the training sessions, considering the state of the art for each component and for the platform as a hole.

The first cycle of piloting was conducted mainly internally, as a first step in the testing of the components. The second cycle was a lot more complex, since for the testing were implicated also the stakeholders. At the end of the piloting activities, the 3rd cycle of piloting implicated even more testers, completing the activities over 200 citizens, stakeholders and employees.

For each piloting cycle, the teams from DDNI and IP Tulcea prepared the sessions by contacting individually each employee, stakeholder and citizen and sending the invitations to their institutions. After this step, the team organized the testing events, choosing the suitable location, depending on the testers: for the employees at IP Tulcea headquarters, for the stakeholders at the public administrations’ headquarters and for the citizen, at different locations (DDNI headquarters, high schools).

You can find more activities and results from this Pilot at the following links:

FLOOD – serv Project in the International Scientific Event “Deltas and Wetlands”
FLOOD-serv Workshop in Tulcea, Romania
Project Meeting in Tulcea

The aim of Genoa Pilot was to experiment with new forms of interactive communication to and from citizens in order to improve their involvement in territorial planning with the aim of minimizing the risk of flooding. Therefore, the Genoa Pilot focused only on “Peacetime” and not on emergency procedures, testing the portal, the Social Media Component (SMC), the Semantic Wiki (SW), the Citizen Direct Feedback (CDF) and the mobile application (APP).

The Genoa team has tested the project’s tools to support a policy of awareness and education on the risks, effects and impacts of floods. The portal, the SMC, the CDF, the APP and the Semantic Wiki have been tested within a wider local management that already has its own devices, but that is constantly looking for improvement methodologies. Furthermore, the Municipality of Genoa considers it a priority to identify as many tools as possible to involve most of the targets. The education to the use of ITC tools, in order to active citizen participation in the environmental risks prevention, was the framework that the working group held throughout the project.

You can find more activities and results from this Pilot at the following links:

Workshop in Genova
Flood-serv: preventing and reducing the effects of the flood
Genoa and the pre-testing phase of the ICT platform
Presentation of the Genoa Pilot at Marsano Istituto
Workshop in Genova, Italy

The Portal, Wiki, the SMC, the EMC, the CDF and TMS have been tested by both key internal stakeholders (city district of Devín and Rača), BSK employees as well as wider local community which should be benefiting from project results. The key internal stakeholders welcomed added value of FLOOD-serv project in direct involvement of citizens in addressing flood hazards.

Additionally, Exdwarf conducted independent testing of EMC; Exdwarf conducted drone field testing by taking pictures of key flooding areas in Bratislava region, that were then tested with TMS. Most of the system testing in the cycles 1 and 2 was conducted by Exdwarf, BSK employees online. Testing in cycle 3 was conducted collectively on BSK premises and in the Slovak Technical University, involving stakeholders citizens-students. During piloting workshops participants lists have been generated and signed. In most sessions, testers provided feedback about the system such as general features, usability etc. which has been documented in reports.

You can find more activities and results from this Pilot at the following links:

FLOOD-serv meets the Mayor of Bratislava
FLOOD-serv Workshop In Bratislava
FLOOD-serv in BVS Svet Magazine
TV Bratislava
Zapadoslovenska televizia
Bratislava’s Pilot: Sensors Installation for protecting the area from floods
Radio Regina in Slovakia interview on FLOOD-serv system

a) Presentation of the pilot project activities and its output.

B) Dissemination of the pre-test

c) Training for use of the pre-test APP (
Size of Audience: 25 participants
Type of Audience:
Mayors of municipalities around Genova area, civil protection representatives, local associations and organizations, representatives from academia

Provision of an overview to the stakeholders of the pilot in Vila Nova de Famalicao. Workshop D3.1 related to the clarification of Vila Nova de Famalicão requirements. Dissemination activities for other stakeholders that participated.

Size of Audience: 24 participants
Type of Audience:Project partners and local stakeholders

Present the project and the pilot in BSK through the local media. Karin Bartošová from BSK and Tomas Koren from Exdwarf gave interview.

Size of Audience: The interview was given to TV Bratislava channel (1 reporter and the crew). The actual audience was the viewers of the TV Bratislava channel.

Type of Audience: Local Media

Technical partners presented potential systems and their possible use within the pilot in Slovakia. The workshop D3.1 was related to the clarification of Bratislava´s requirements

Size of Audience: 26 participants

Type of Audience:
Project partners and local stakeholders

Provision of an overview to the stakeholders of the pilot in Genova. Workshop D3.1 related to the clarification of Genova´s user requirements
Size of Audience: 25 participants (24 physical presence +1 online)
Type of Audience: Project partners and local stakeholders.

The IT company which provides services to the 112 Emergency services in the Murcia Region (Spain) has already signed with FLOOD-serv partner ANSWARETECH SL a contract to adapt and sell the EMC for Public resources management in Public Administrations, like in public parks, gardens, buildings, etc. This version of the EMC is called EMC Garden.

North-Eastern University, Boston, USA
Presentation of Scientific Poster at the ​​​The Web Science conference. Websci brings together researchers from multiple disciplines, including computer science, sociology, economics, information science, anthropology, and psychology. ​​​Ca 150 researchers and professionals from renowned organizations (MIT, Yale, Harward, Yahoo, Microsoft etc.)

Blue Horizon Hotel. Vancouver, Canada
Flood-serv presentation incl. abstract inclusion in conference proceedings. 20 researcher participants, researchers

Genova, Italy
Aims: Identify the key stakeholders in developing an effective resilience strategy
− Explore the main challenges to developing stakeholder partnerships and discuss different city mechanisms for overcoming these barriers
− Consider the important of stakeholder involvement in the context of both finance and expertise. Number of participants around 30 people. Stakeholders from Amsterdam, Stockholm presenting their Smart City projects. SIVECO made a presentation of FLOOD-serv project

The event was organized by the Municipality of Genova in order to disseminate FLOOD-serv project and to present the Genova pilot session and the citizen interaction and activation during the piloting phase. There were around 50 people.SIVECO made a presentation of FLOOD-serv portal and tools.

Budapest, Hungary
DAREnet is a European project aiming at strengthening flood resilience in the Danube river region. The aim is to connect national and European practitioners/stakeholders in order to enable them to identify and analyze by and for themselves relevant innovation gaps and to translate the gaps into a joint innovation strategy to improve flood resilience in the future. DAREnet offers a unique opportunity to bring together all civil protection practitioner organizations in the Danube River egion and to enable the exchange between them. The number of participants was around 50-