One of the activities of the project is to test a public service app, “FLOOD-serv App”, in order to increase the direct involvement of citizens, exploiting the collaborative power of ICT networks (networks of people, knowledge, sensors …), improve the awareness of citizens on flood risks and contribute to find solutions to mitigate collective risk.

The FLOOD-serv App provides the possibility of geo-referencing, adding images, sending reports, specifying details of the messages, transfer data that will flow into the back-office platform managed by the competent authorities that will manage them and give a feedback to the users.

In FLOOD-serv project there are some important testing steps for each member state of the partnership. In this context, on 12th October 2018 a workshop was held in Genoa and the title is “Flood-serv: preventing and reducing the effects of the flood”; the initiative coincided with the national “IONONRISCHIO” campaign (translation “I don’t risk”) promoted by the National Civil Protection of Italy.

During the workshop there were reports/speeches on different topics, i.e., the presentation of the activities of the Flood-serv project and its progress, by Anna Colombo (Municipality of Genoa), Gerardo Brancucci (University of Genoa – DAD), Andrea Pirni (University of Genoa – DISPO); the presentation of the project “IO NON RISCHIO”, by a voluntary trainer of Civil Protection, Fabio Nardoni.
At the end of this slot, Valentina Marin (University of Genoa – DAD) and Cristina Giusso (Municipality of Genoa) described the characteristics of the tests already started in the previous months and let go to start the experimentation of the FLOOD-serv App.

The participants downloaded and installed the application on their smartphone and tried to send a simple message based on the instructions received. Through the testing proposal, we intended to achieve two purposes: to spread the knowledge of the FLOOD-serv App test and, on the other hand, to collect impressions and suggestions to improve this tool.

In the second slot, a workshop Franca Balletti (University of Genoa – DAD) and Daniela Rimondi (University of Genoa – DAD) held and conducted another slot. It was aimed to a comparison among the participants and the speakers and to collect and share suggestions and indications about the use of ICT in the dialogue between citizens and public institutions.

We proposed two distinct moments of discussion about different identified themes, both organized according to the brainstorming technique. The method proved was suitable for developing the discussion and allowed the collection of many operative indications and original “food for thought”.

It’s important to remember that the participants at the workshop were qualified stakeholders, as representative of institutional or associations, operators that work for Public Authorities and know in depth both the problems related to the floods and the problems and the opportunities of dialogue through ICT between PA and citizens.

In particular, there were representatives of: city associations that carry out activities on the territory; local department of municipal institutions (competent offices on territorial issues and hydrogeological risk); Fire Brigade and Municipal Police; professional orders and professional associations.

The topics treated were three and concerned:

  • The relationship between ICT and the two-way communication between the city and the public administration;
  • The flow of information from the PA to citizens;
  • The methods for collecting information from citizens towards public administration.

Many items concerned the FEEDBACKs that the administrations activate following the reports. Some participants said that the communication tool with the citizens should be able to activate a real and constructive dialogue in two directions: The reported problem must be taken into account and communication about it must be activated

With regard to the REPORT PROCESS, it was necessary to strengthen the tools for communication and for exchange of knowledge on the territory, as well as to simplify in reading and interpreting the reports. The reporting process should interact with the preliminary procedure that starts up in the resolution of a problem identified and taken care of.

Another widely discussed topic was the AUTHENTICITY OF THE SIGNALS. It should be essential that every communication system through ICT was equipped with adequate tools to distinguish and evaluate reports, in order to identify and interpret them even in the context of the “background noise” of the ICT and social network.

In addition, indications regarding the INTERNET INSTITUTIONAL WEBSITES AND THEIR LANGUAGE have emerged: the need to improve both the graphics and the organization of the institutional internet sites was discussed, in order to make them easier to use, finding the right compromise between a technical language and a language that, although simplified, is formally correct and effective.

It was also highlighted the need to USE MULTIPLE INTERACTIVE INSTRUMENTS or, if the goal of communication is the transparency and the speed of “delivery” the messages, many different channels should be provided to reach a multiplicity of users (including human contact).

In this sense, the use of existing social media could be done by certifying the authenticity. This process can facilitate reporting and decrease the work related to individual feedback (if the site I’m viewing is certified I can stick to what I read there without necessarily doing verification reports / calls / etc.).

New and important objectives have been suggested to the Administrations: increasing the CULTURE OF PREVENTION AND SELF-PROTECTION of individual citizens and the community as a whole, preparing and activating communication campaigns capable of increasing individual and community skills, verifying the result.

To increase the CAPACITY OF THE USE OF INSTITUTIONAL SITES AND SOCIAL MEDIA, or to set up and activate communication campaigns able to improve individual IT skills and cultural competences in order to distinguish reliable sites from those that are not and to spread the aptitude to respect the ethical and civil rules on social media. Other suggestion to the PA is about spreading the CULTURE OF CIVIL PROTECTION, or teach citizens to “be unprepared” (an expression suggested by one of the participants) in the awareness that, we can face the crises that may arise, only being ready and organized.

Since mid 2018 the FLOOD-serv Project has entered in its last phase called Verification, Piloting, Evaluation and Validation. In brief, we refer to it as Piloting. In the piloting phase a software system, in our case the FLOOD-serv System, is deployed on a limited scale in order to be tested, verified, validated and evaluated by a limited number of users. In our case piloting the FLOOD-serv System means deploying and testing it at the level of the five pilot cities, i.e. five partner organizations at city or otherwise local level:

  • Municipality of Bilbao (Spain);
  • Self-Governing Region of Bratislava (Slovakia);
  • Municipality of Genova (Italy);
  • Prefecture of Tulcea (Romania);
  • Municipal Council of Vilanova de Famlicao (Portugal).

Piloting is scheduled to take place in three cycles each containing 7 phases as shown in the figure below:



Each cycle contains several preparatory phases: 1-4 (planning, training participants, etc), the actual testing (phase 5), the analysis of results (phase 6) and the execution of improvements to the FLOOD-serv System and its Components (phase 7).

Who is involved in piloting?

Piloting within FLOOD-serv involves orchestrating the participation of a variety of people and organizations who may be internal to the FLOOD-serv Consortium or external to it:

  • Professional testers, employees of the Technology Companies responsible for the technical components of the FLOOD-serv System. These professionals perform testing for verification that various functionalities of the system work according to specifications. This testing is done in a test environment before the components are deployed.
  • Employees of the pilot cities, persons involved in the management of emergency situations generated by floods. They validate the system for conformity to their expectations and may provide additional inputs for improvements.
  • Representatives of stakeholders, persons from organizations others than pilot cities but who may be involved in some way in emergency management. These may be specialized agencies like firefighters or lower or higher level organizations than the official pilot city (e.g. lower level municipalities when the city is represented in the project by a regional organization).
  • Last but not least, citizens. The entire FLOOD-serv Project and its creation – the FLOOD-serv System, are ultimately designed to be citizen centric, respond to citizen needs and allow for citizen involvement.

What participants in piloting do?

Participants in piloting execute tests of what the FLOOD-serv System does. What various functionalities of the System do is compared to the specifications as they were defined in the user requirements elicitation phase of the Project. Moreover, as part of the validation process, users/testers may assess to what extent functionalities of the system are useful as they are or may require modifications or additions. In addition to functional testing, participants answer a series of questionnaires referring to the usability of the system.
Ultimately participants test the System and offer their opinions in both quantitative and qualitative judgments. These are used by us to analyze the results of the testing and to plan changes and improvements to the System.

Results of the first cycle of testing

The first cycle of testing was finalized in October 2018. It was probably the most difficult as it was the first time many of the partners were involved in this process. Technical training provided by technical partners to pilot cities was crucial. The main focus was on the involvement of employees of pilot cities but important steps were also taken for the involvement of citizens and stakeholders.
Overall the target of the first cycle of testing was to test 70% of the functionalities and to have 70% of them passing the tests. Overall these targets were well surpassed. Some issues and bugs were identified and the technical teams worked on correcting them before the second cycle.

The second cycle of testing: status and expectations

Our aim compared to the previous cycle is to extend the number of functionalities tested (up to 95% of elicited requirements) as well as to expand on the feedback obtained, especially qualitative feedback. We are also looking forward to a wider involvement of citizens and stakeholders in the testing piloting process.
Actual system testing is planned to be finalized by the end of February 2019.

FLOOD-serv project will have the honor to be one of the exhibitors at the ICT 2018 that will take place in Vienna on 4 – 6 December 2018. If you are attending the event visit our stand and learn more about the FLOOD-serv innovative system!

Where to find us
Area: Inspiring a Digital Society (Hall X3)
Stand number: i32

This event is an open and participatory one which is organised by the European Commission and the Austrian Presidency of the Council of the European Union and will focus on the European Union’s priorities in the digital transformation of society and industry.

This research and innovation event will focus on the European Union’s priorities in the digital transformation of society and industry. It will present an opportunity for the people involved in this transformation to share their experience and vision of Europe in the digital age.


  • Tuesday 4/12 – 9:00-18:00
  • Wednesday 5/12 – 9:00-18:00
  • Thursday 6/12 – 9:00-14:00

The official opening (ceremony) of the exhibition will take place on Tuesday 4/12 at 12:15 in the STARTS area in Hall X5 in the presence of Ms Claire Bury,Deputy Director-General of DG CONNECT (EC), and Mr Ingolf Schädler, Deputy Director-General at BMVIT (Austrian Ministry of Transport, Innovation and Technology).

To prepare your visit, you can search the exhibitors by area/village, by name and/or by keyword here.

FLOOD-serv is happy to announce the establishment of a fresh communication liaison with the I-React project. Our project has become a member of the I-REACT stakeholders list and together – with the rest of Horizon 2020 projects – aim these collaborations translate into solutions that have a real social impact.

Moreover within the same context we have included I-REACT in FLOOD-serv related projects list and you can find it here.

I-REACT aims to develop a solution through the integration and modelling of data coming multiple sources. Information from European monitoring systems, earth observations, historical information and weather forecasts will be combined with data gathered by new technological developments created by I-REACT. These include a mobile app and a social media analysis tool to account for real-time crowdsourced information, drones to improve mapping, wearables to improve positioning, as well as augmented reality glasses to facilitate reporting and information visualisation by first responders.

With this approach I-REACT will be able to empower stakeholders in the prevention and management of disasters. Citizens will be involved in reporting first-hand information, policymakers will be supported in the decision making process, and first responders will be equipped with essential tools for early warning and response. Overall, I-REACT aims to be a European-wide contribution to build more secure and resilient societies to disasters.

Due to climate change, floods, wildfires and other extreme weather events are becoming more frequent and intense. This scenario poses a challenge for current risk management systems.
I-REACT aims to develop a solution through the integration and modelling of data coming multiple sources. Information from European monitoring systems, earth observations, historical information and weather forecasts will be combined with data gathered by new technological developments created by I-REACT. These include a mobile app and a social media analysis tool to account for real-time crowdsourced information, drones to improve mapping, wearables to improve positioning, as well as augmented reality glasses to facilitate reporting and information visualisation by first responders. With this approach I-REACT will be able to empower stakeholders in the prevention and management of disasters. Citizens will be involved in reporting first-hand information, policymakers will be supported in the decision making process, and first responders will be equipped with essential tools for early warning and response. Overall, I-REACT aims to be a European-wide contribution to build more secure and resilient societies to disasters.


ICT 2018 will take place in Vienna on 4 – 6 December 2018. This research and innovation event will focus on the European Union’s priorities in the digital transformation of society and industry. It will present an opportunity for the people involved in this transformation to share their experience and vision of Europe in the digital age.

You can read more about the event here.

Our partners from Answare, Raquel Yuste and Jesús Martínez, participated at the event that Brigaid project organized in Cartagena, Spain on the 18th and 19th of October 2018.

EU funded projects under the Horizon 2020 programme related with resilience in floods, droughts and extreme weather were invited to this event in order to learn more from each other and explore ways of exploiting their results.

Within this context, the first day of the event our partners presented the FLOOD-serv project during the session that was mainly focused on the exploitation results. During the second day Raquel and Jesús presented a poster of our project in El Batel Auditorium of Cartagena.

Local governments are more and more using open data to provide public services to their citizens. However, they lack tools on how to involve citizens, especially older citizens, in the design, planning, implementation and evaluation of these initiatives in order to make them address citizens’ needs and expectations in their daily life. Continue reading “Mobile Age Final Conference “Co-Creating Open Digital Services For Age-Friendly Cities And Communities”, 9 October 2018, Brussels, Belgium”

In June 2018, the Bratislava Self-Governing Region installed four sensors in the area within the frame of the EU funded project, FLOOD-serv. Two of them are located in the forests above Rača which measure the total rainfall, and the other two are water gauges that collect data from the Sand and Banská creek. Continue reading “Bratislava’s Pilot: Sensors Installation for protecting the area from floods”

Ivica Matošová, Project manager of the EU project department at the Bratislava self-governing region. After graduation from the Alexander Dubček University of Trenčín in the field of Public administration has been working as a project and financial manager for a consultancy company (SME) as well as for the public sector. More than 13 years’ experience and skills in preparation and implementation of the European projects.

Sergio Castro is Multimedia Engineer from the University of Alicante (2017). Developer and software designer who participates in all phases of a software project. He is specializing in Web and mobile technologies. He has worked in the development of different kind of projects that include web and cross-platform mobile applications. He worked for other companies making Web services. At Answare he started working in the European FLOOD-serv H2020 project, developing the web and mobile applications.

Raquel Yuste is Multimedia Engineer from the University of Alicante (2017). Developer and software designer who participates in the front-end part of a software project. Specialized mainly in Web technologies, design and prototype of applications. She has worked in the development of different kind of projects that include web and cross-platform mobile applications and also has worked on other projects as a designer. She started working in the sector in 2015 and after two years in different companies, she joined at Answare in 2017, where she is collaborating as a developer and designer in the H2020 FLOOD-serv project.

Lega Ambiente Liguria ONLUS Association with the Civil Protection of Municipality of Genoa, had organised an Exhibition and and a workshop “Genova e il rischio idrogeologico” from 15th January to 23th March 2018, for children to raise their awareness about the hydrogeological risks. Continue reading “Lega Ambiente Association: Activities to inform citizens of Genoa about the local hydrogeological risks”

After the completion of the technical aspects, FLOOD-serv pilots are ready to be demonstrated and tested by citizens, public authorities and other stakehoders in Italy, Portugal, Romania, Spain and Slovakia. On the one hand, these meetings with the end users will enable pilot leaders to explain the services offered by each pilot and, on the other hand, the end-users’ feedback is expected to be valuable so that it can be assessed and then used to fine-tune each component of the developed system. Stay tuned for updates!

Tomas Koren, representing Exdwarf in FLOOD-serv consortium, had a couple of very interesting exploitation meetings in Tel Aviv, Israel last January. In detail, he presented FLOOD-serv project with Simone Leibovich (EU Programmes Manager) at Tel Aviv – Yafo Municipality on January 24th and with Gili Shenhar, EMBA (Academic coordinator, Department of emergency and disaster management) and Bruria Adini, PhD. (Academic coordinator, Executive international Master’s program in disaster management) on January 25th at Tel Aviv University.

It is important that both institutions expressed interest in our project not only in urban/tsunami flood but also in broader emergency management context. Although urban flash floods are quite ordinary phenomenon to experience there (especially in winter months), Tel Aviv also faces tsunami challenges. However they have no system in place for this type of emergency. Both of these institutions are open to test the piloting version of the project once it is ready, so more action to come!

Five countries – Romania, Spain, Slovakia, Portugal and Italy – involved in the FLOOD-serv project with respective pilot cities per each are assigned to test and evaluate a platform for emergency and territorial services management. The pilot cities have been chosen in such a way that different hydrological realities and management situations are represented.

The city of Genoa, for example, decided to work more specifically on a citizens’ awareness-raising theme both on the hydrogeological risk prevention and the involvement of social actors in the Public Administration. The City of Genoa has shown a long-term interest in the sustainable development and the search for a solution based on ICT technologies, as demonstrated by the creation of the Genoa Smart City Association (AGSC) in 2010 and the constant participation in environment-themed EU Projects as a tool for the transformation of the city.

The Genoa project has worked and will continue to work focusing on the ‘pre’ and ‘post’ emergency management, testing new early warning procedures and interoperating with the city’s system of geo-referenced data actually stored in the Cartographic Geo-Portal. For this purpose the Ligurian pilot activities point to a better involvement of the citizens in different levels.

A participatory process with the latter aims to use the gathered data to improve the existing services performance, contribute to the creation of new services with a bottom-up approach, as well as with useful information and personalized services. Lastly, the experimentation and testing of the portal want to offer concrete help towards the creation of social exchange networks and mutual help among territorial associations, independent citizens, private companies and public administrations in order to form, thanks to the FLOOD-serv project, a heritage of shared knowledge, expertise and new social relations.

Following an approach already successful in other contexts, citizens are called to take active part in the gathering of data and territorial information useful to prevent and manage emergency flooding situations. By this way it would be possible to nurture habits which could build better urban resilience in potential disaster areas. In addition, the new services could be employed not only in creating but also in strengthening ‘people networks’.  In other words, citizens will be able to self-organize and prepare themselves to act both before and after an emergency.

Genoa’s pilot experimentations, established and shared with all partner cities and countries, focus on the ‘pre’ and ‘post’ emergency, since Italy already has a clear protocol of engagement – managed by the Protezione Civile (Civil Protection) – which becomes operative and paramount during the hydrogeological or environmental emergency phase. In Italy the only authority authorised to decide and act during an emergency is the Civil Protection System. It is an integrated system of institutional bodies, structures and operative forces that coordinates the policies and activities on the theme of defence and civil protection, and that acts on a local, provincial, regional and state level, performing the basic functions of forecast, prevention, rescue, help and then the post-emergency phase as well as the return to normal in the stricken areas. (1)

The FLOOD-serv project can contribute to the community not only in the emergency management area, which is processed through established procedures and protocols, but also in prevention and territorial monitoring before a flood event occurs.

Moreover, it contributes to the ‘back to normal’ phase when the actual emergency is over but there are still difficulties and uncertainties. This focus of the pilot project has been discussed, not just between the project partner and their external consultants, but also with the Civil Protection operatives, who support and encourage any experiment and research which can give useful indications for the ‘pre’ and ‘post’ emergency phases.

In the last few months the Genoa team has worked on the first experimentation phase by organizing a ‘pre-test’ of citizens’ interaction. The ‘pre-test’ started at the beginning of November and lasted till the end of December 2017. It was carried out by volunteers and citizens marked by professional expertise and territorial knowledge. The goal was to understand, together with the administration, what and how citizens could communicate with the Administration for a better prevention of flood risks. Specifically, users were asked to experiment communication through an Open Source app, modified by the Geopaparazzi app for the gathering of data on the field, and personalised by the Geomorfolab of the University of Genoa (DAD Department) in an app for signalling potential crisis spots in case of hydrogeological risks, provocatively called MUGUGN.APP.

This smartphone app has two operational procedures: one ‘free’, where the user can insert a text and can include a photo; and one ‘guided’ which, through a series of drop-down menus, guides the user to compile an ad hoc scheme to interface directly with the actual data scheme of the City of Genoa Geo-portal.

Both modalities answer to the main goal of this early test. They test the possibility of a future two-way communication citizen/administration. On the one hand, the ‘guided’ information from the public is operational to the optimization of the interoperability with the current data structure of the Municipality (Comune); on the other hand, the possibility of ‘free’ information from the public allows to discover unknown or unconsidered situations, and to use a language in which is easier for the ordinary citizen to describe what he or she has seen. Moreover, it also allows the possibility of free suggestions or ‘mugugni’ (2) on the topic, useful to the institution responsible for monitoring the potential crisis areas.

In this early stage several kinds of users were involved such as:

  • civic associations and private citizens from the three Municipalities (Boroughs) involved in the test pilot (Media Val Bisagno, Bassa Val Bisagno e Medio Levante), informed and trained through a public meeting in the Bassa Val Bisagno Municipio’s hall.;
  • secondary school pupils, through formal lessons and practical exercise with the app;
  • university students, through direct information; and
  • professionals, through ad hoc meetings in the Ordine degli Ingegneri (Professional Association of Engineers) of the Genoa’s province.

This ‘pre-test’ activity was based on the concept that any insight coming from the evaluation and analysis of data and procedure would be quite useful in designing a method for the active involvement of citizens. This method will be used in the next experimentation phase of the platform and the services connected with it.

In the following months the platform developed by FLOOD-serv technical partners will be tested in all pilot cities of the project. For this reason, reflecting carefully on the data gleaned by the ‘pre-test’ would enable the working group of the Municipality of Genoa (Commune di Genova) and the external consultants to better structure the real test phase.

At this point, the modest participation of users involved through the training meetings in the “pre-test’ revealed some weaknesses which will be encountered during the actual platform testing. However, the lessons learnt during this “pre-test” phase are considered as strengths for the upcoming actions.

It is clear that on the one hand, it is necessary to identify new stakeholders interested in the problem and willing to really engage in the platform testing. On the other hand, we should ascertain that the tools to be used in communicating between citizens and the administration must be user-friendly and easy to understand so as to catch the attention of the users, like the interest and curiosity for the mugugnapp during the ‘pre-test’.


Genoa’s choice to focus on citizens’ involvement in regard to hydrogeological risk prevention is neither caused by a strong local tradition of citizens’ participation, nor motivated by a particularly intense time of active involvement.

Given the importance of involving citizens in the preservation of their territory and regarding the lack of national legislations about citizens’ participation, the City of Genoa considers the FLOOD-serv European project as a good opportunity to experiment on citizens’ involvement processes in the handling of a public interesting topic like the pre- and post-hydrogeological event.

Moreover, the communication that has already established with the citizens during the pre-test phase, and will further expand during testing the FLOOD-serv platform, could act as a useful communication channel among them and the Civil Protection during emergencies. In this context effective procedures and operational methodologies in pre and post emergency situations could also be defined.

Concluding, projects funded by the European Commission like the FLOOD-serv, can be seen as a great opportunity to confront several different aspects of citizens’ involvement, without omitting the fact that can assist in raising the awareness of the local community about:

  • its own territory and culture;
  • the use of social media for monitoring risks and crisis events;
  • flood risks and the ways of preserving the local environment.

(1) The Civil Protection Department was established by the Law 24/2/1992 n.225 for the national level prevision, prevention, management and the follow-up to calamities and disasters both natural and human, emergency situation. It also has the responsibility for Hydrogeological Risk and Forest Firefighting. Through the years its structure has been changed, especially on the topic of local responsibilities, but not its goal and duties.

(2) Typical expression of the Ligurian dialect. It means the local inclination to whine in every occasion and express discomfort and protest; a rather annoying attitude on the long run but usually indulged as typical local trait.

The FLOOD-serv project promotes its innovative solution through major channels affiliated to water related innovation. The EIP website featured the project at its website and within the March newsletter issue. The EIP on Water newsletter has more than 5,000 recipients with most of them active in the topic.
The European Innovation Partnership on Water – EIP Water in short – is an initiative within the EU 2020 Innovation Union. It facilitates the development of innovative solutions to address major European and global water challenges. At the same time, the EIP Water supports the creation of market opportunities for these innovations, both inside and outside of Europe. Lastly, it aims to remove barriers by advancing and leveraging existing solutions.

Digital Transformation of Public Administrations Event

Representatives from our consortium, including the project coordinator, attended the event “Digital Transformation of Public Administrations Event” that was organized by the Directorate General for Communications Networks, Content and Technology (CONNECT) and the Research Executive Agency (REA). The event was held in Brussels on the 24th October 2017. It brought together 100 persons from a large spectrum of stakeholders, including project representatives, public administration representatives, EU policy makers and professionals active in the investment and start-up community. New opportunities for further expanding our project’s network were explored and new synergies were established. Also valuable information and suggestions around the exploitation activities that EU funded projects in general may follow were collected.

Read more

Throughout our project’s lifecycle the communication team approaches other EU funded projects for expanding the FLOOD-serv network. This network contributes in the promotion of our results. In this context we established cross links collaboration with Power project.

The project Political and sOcial awareness on Water EnviRonmental challenges” (POWER) is an EU funded project under the call H2020 call which started in December 2015. It supports cities throughout the world to improve their water management to modifications caused by climate change and urbanisation. The project aims to set up an interactive Digital Social Platform (DSP) for the expansion and governance of existing water networks. This is reached by engaging on a large scale with stakeholders in the co-creation and delivery of digital products and services to citizens involving awareness-raising, new policy initiatives and deployment.

Meeting with Experts in Bilbao

On the 27th of October 2017 the consortium partners met in Bilbao (Spain) for presenting the work performed during the first year of FLOOD-serv. The meeting was also attended by experts on the project’s topic assigned by the Research Executive Agency (REA) who assessed the course of actions made by each partner.

Article featured in periodical paper of the "Ordine degli Ingegneri di Genova"

Within a European consortium, a participative platform created and managed from the Comune di Genova in collaboration with the University, is able to receive data and information, process and disseminate them in an emergency. The first experimental phase, a “pre-test” of interaction with citizens, was launched in November 2016 and was addressed to a limited group of representative users volunteers. The goal is to understand together with the institutions what and how citizens can communicate to the local administration to improve prevention on the theme of floods.
Specifically, it was requested users involved to experiment with communication through an Open Source app, modified starting from Geopaparazzi app for technical data collection in the field, and customized by the Geomorfolab of the University of Studies of Genoa (DAD Department) for the reporting of degradation situations related to risk management hydrogeological, provocatively called

This provides two ways of reporting: one “free”, through which the user can enter a text that can be accompanied by a photograph; and a “guided” who, through a series of drop-down menus guides the user to fill in a form built ad hoc to interface directly with the current geoportal data scheme of the Municipality of Genoa. Use of both modes responds to the main objective of this first experimentation, or tests the possibilities of one future two-way communication institution / citizen.

App Mugugno featured in Genoa’s "IL SOCOLOXIX” newspaper, developed by the Department of Architecture in Genoa and designed by the University of Genoa, serves to report areas or elements of the city at potential hydrogeological risk. The article that outlines that from the unsafe wall to the manhole filled with leaves: the system collects and immediately geolocates the flaws of those who use it and then transmit them to a portal that collects them.

View the article

The FLOOD-serv has built a community consisted by experts on hydrological hazards, mayors across European Union, citizens who are willing to test the demo FLOOD-serv platform, members of civil protection in pilot sites and so on. Would you like to get involved? If yes, you can be part of our LinkedIn Group or/and Facebook Group. As a member you can provide your feedback to the technical partners of the project as a potential end-user and help us make a better product! Express your interest!

Pre-Test App technical presentation at “Marsano” Istituto

The municipality of Genova has organized a series of presentations (PRE-TEST app technical presentations) about the Genova pilot with great success from November to December of 2017.

In this context, our partner from Comune di Genoa organised a pre-test app technical presentation in collaboration with UNIGE from November 21st to December 15th, 2017 at Istituto Professionale Tecnico Agrario “Marsano”. The aim of the demonstration was to present the activities and the output of the Genoa Pilot project and the PRE-TEST app ( 61 students of “Marsano” (n. 2 IV class and 1 V class) participated and learnt more about the project and the pilot.

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Series of presentations during the pre-testing phase in Genoa

The IADIS Information Systems Conference (IS 2018) aims to provide a forum for the discussion of IS taking a socio-technological perspective. It aims to address the issues related to design, development and use of IS in organisations from a socio-technological perspective, as well as to discuss IS professional practice, research and teaching.

You can read more about the event here

ISCRAM is a global community of academic researchers and practitioners. The annual international conference is a premier international venue for the dissemination of peer-reviewed research and lessons learned from all aspects of information systems for crisis response and management. Topics of interest to ISCRAM include, but are not limited to: crisis informatics, geographic information systems (GIS), human-computer interaction, humanitarian information management, situation awareness, visual analytics, social media, serious games and more. We are particularly interested in conference participation from students and attendees from developing countries.

You can read more about the event here

The annual conference of Major Cities of Europe will be hosted and organized together with the Municipality of Leipzig from 28.5.2018 to 30.5.2018 at the Kongresshalle. The overarching theme of the conference is “Are we ready? Taking the digital city to the next level”

For more than 35 years, Major Cities of Europe – MCE –  has been engaged in promoting the exchange of experiences among cities related to the cities innovation by leveraging Information and Communication Technologies.

You can read more about the event here

The i-Society 2018 is a global knowledge-enriched collaborative effort that has its roots from both academia and industry. The i-Society conference covers a wide spectrum of topics that relate to information society and artificial intelligence (AI), which includes technical and non-technical research areas.

You can read more about the event here

It is our pleasure to announce you that “Danube Delta” National Institute for Research and Development will organize the 26th International Symposium “Deltas and Wetlands” 2018 which will be held in Tulcea, Romania between 16-20 May 2018. We invite you to join us to the event. Please send us the Registration Form till 1st March 2018.

After the reviewing process, the papers will be published in the journal: Scientific Annals of the Danube Delta Institute, indexed in the ICI Journals Master List.

You can find out more about the Symposium by clicking here

ICT Proposers’ Day 2017 will take place on 9 and 10 November in Budapest, Hungary. This networking event centres on European ICT Research & Innovation with a special focus on the Horizon 2020 Work Programme for 2018-20. An Opening Ceremony and Social Event will be organised by the Hungarian Ministry of National Development and will take place on 8 November.

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The project was discussed among Breakout Group 4 during Sessions VI and VII on Interaction Day of the 51st ICA International Conference which took place in Tokyo, Japan September 11th-14th. Gov2u partner member, Dora Spyropoulou attended the conference and discussed the possibilities of FLOOD-serv during discussions addressing the topic of misinformation and dealing with Disaster Management situations.

The Conference themed Bold Digital Government-dealing with disruptive technologies was attended by international governmental CIOs from a number of countries from around the world as well as local stakeholders and national ministerial representatives.

For a full view at the conference highlights visit here

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